We understand that sometimes plans can change. For any changes to bookings made at least 30 days prior to your check-in date there's no cancellation fee and you can choose to either reschedule, receive a gift voucher for the full amount or a refund minus our processing fee of 5% of the total.

Your first reschedule (if 30 days or more before your check-in date) is fee free, after that there’s a reschedule fee of $40/£40 each time.

For changes made 15-30 days prior to arrival, including any reschedule requests, there's a cancellation fee of 50% of the total booking amount.

For changes within the 15 days prior to your check-in date there will no refund, voucher or rebooking - partial or otherwise.

Check out our T&C’s for a bit more info on this one.